Exclusive interview with Gerd Leonhard, Futurist, Humanist, Author of “Technology vs. Humanity” and CEO of the Futures Agency
We all see how technology is impacting society, business, and service divisions. And how exponential it is growing. But what should we really look out for in the near future? Are machines really intelligent, or are they as dumb as a toaster? Are 3D printed steaks any good? Is AI life-threatening, or just job-threatening? Read on more as I chat with Gerd Leonhard, Service Mastery Day host at this year’s 12th Aftermarket Business Platform in Berlin, October 17-19.