Case Study: An airtight packaged solution for a global packaging leader

For industrial manufacturers, it’s a classic “gap-in-the-market” opportunity, which couldn’t come at a better time.
 
86% of industrial product buyers in Europe say they expect their suppliers to provide speedy, on-site support and service for their products.

And here’s the best part: manufacturers can create efficient, profitable after-sales service and support networks without investing unnecessary amounts of money in new warehouses, extra inventory or additional field service technicians — and without contorting their business models, opening new warehouses or expanding into unfamiliar areas beyond their core strengths.

Technology is changing the value paradigm. It's time to change management thinking

At the recent Copperberg AfterMarket Business Platform conference in Hamburg there were numerous presentations and discussions about value. And a presentation by Caterpillar contained the statement: “When customers buy Caterpillar products to get access to Caterpillar services”. This article examines how sources and concepts of value are rapidly changing through technology driven servitization and how frequent management inertia in both thinking and action puts businesses at risk.  

Case Study: An airtight packaged solution for a global packaging leader

For industrial manufacturers, it’s a classic “gap-in-the-market” opportunity, which couldn’t come at a better time.
 
86% of industrial product buyers in Europe say they expect their suppliers to provide speedy, on-site support and service for their products.

And here’s the best part: manufacturers can create efficient, profitable after-sales service and support networks without investing unnecessary amounts of money in new warehouses, extra inventory or additional field service technicians — and without contorting their business models, opening new warehouses or expanding into unfamiliar areas beyond their core strengths.

How efficiencies were driven home during the holidays

The most successful logistics managers (and sleigh based delivery drivers) were likely those who could turn to technology to cope with the busiest (and most wonderful) time of the year writes Sergio Barata, General Manager EMEA, Telogis

During the recent holiday season whilst people up and down the country were purchasing piles of food, beverages and presents for their friends and families, spare a thought for those who were able to help make this period as the song goes the most wonderful time of the year.