US Summit: Spare Parts

In a Covid-19 impacted world where digital is the new way of life, how do you ensure your parts business is the go-to place for your installed base (and beyond)? This is what we looked at during the Spare Parts US Summit!

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01. CONTENT

In a time of economic chaos, Service is a manufacturer’s best weapon to not only survive, but thrive.

And the parts business may be only one piece of the big-picture puzzle of transforming towards an outcome-based business, but it is the money-making one.

Our recent research shows that only 18% of manufacturers have a clear digital strategy. But, in a covid-19 impacted world where digital is the new way of life, how do you ensure your parts business is the go-to place for your installed base (and beyond)? How do you create an agile and digitized supply chain that can guarantee parts delivery through lockdowns? How can you generate revenue through online channels, and how to move away from cost+ pricing? This is what we looked at during the Spare Parts US Summit!

View all these incredible sessions for free in one quick and easy step below.

02. SESSIONS ON DEMAND

S — 01

Your Most Important Strategic Investment for 2021

Kris Harrington, President & COO, GenAlpha Technologies

S — 02

Moving Away from Cost+ in Aftermarket Pricing

Daryan Parab, Aftermarket Pricing Manager, Doosan Bobcat

03. SPEAKERS

Kris Harrington, President & COO, GenAlpha Technologies

Kris joined GenAlpha in 2013 with the purpose to help parts organizations grow revenue by implementing technologies that make it easier to do business. Kris is accountable for engaging manufacturers, distributors, and dealers in commerce solutions that bring value to their organization and the customers they serve.

Daryan Parab, Aftermarket Pricing Manager, Doosan Bobcat

Daryan is a pricing manager with expertise in value-based pricing of spare parts. He has a proven track record of simultaneous profit uplift and improvement of customer satisfaction in terms of prices. Currently, he is working as the Aftermarket Pricing Manager in Doosan Bobcat, responsible for improving pricing processes, enhancing competitiveness, and implementing Value-Based pricing.

04. VIEW ON DEMAND