Paolo Dazi is SVP of the Konecranes Port Services business unit. Armed with an EMBA, Paolo has spent the last 20 years developing successive global sales and business development strategies for blue-chip port equipment manufacturers across the globe. Port equipment amounts to a significant capex spend, and developing practical and profitable aftermarket strategies remains Paolo’s passion. In an age where manufacturers are being compelled to place service at the centre of sales, rather than an after-thought, Paolo’s ideas and experience in developing servitization-based models are finding ever-increasing traction.