Ensuring uninterrupted uptime and swiftly repairing machinery is crucial in today’s fast-paced world.

A single breakdown or service delay can lead to costly downtime, dissatisfied customers, and potential reputational damage. In a competitive landscape where customer satisfaction and operational efficiency are essential, efficient resource and workforce planning, technology-enabled data accumulation, and overcoming organizational challenges are key to achieving success.

At the Field Service Forum, you will gain practical insights and strategies that will redefine the way you manage your assets and installed base (IB). Here’s a preview of the important topics we will cover during the conference:

• Optimizing Resource & Workforce Planning
  Learn innovative techniques for efficient resource and workforce planning. Understand how to allocate skilled technicians and necessary spare parts accurately, minimizing response times and maximizing operational productivity. Discover the benefits of proactive planning and its positive impact on service delivery.
• Leveraging Data with IoT, AI, and Machine Learning
  Explore the potential of data accumulation through advanced technologies such as the Internet of Things (IoT), artificial intelligence (AI), and machine learning. Gain real-time insights that enable you to predict equipment failures before they occur, allowing you to take proactive maintenance actions and reduce costly downtime. Hear success stories from organizations that have adopted data-driven strategies.
• Adapting to Market Changes
  Learn how to navigate organizational challenges such as resistance to change, siloed departments, and limited cross-functional collaboration. Discover ways to foster a culture of innovation, promote knowledge sharing, and align organizational objectives with predictive maintenance goals. Hear from industry leaders about service transformation, technology adoption, and the impact of generative AI on field services.

Join us on this journey and improve your field service and maintenance strategies. We look forward to welcoming you for an insightful experience that will benefit your business.

Sincerely,

Lisa Hellqvist
Managing Director
Copperberg