Maaz is currently serving as the Director Global Field Service in Customer Service at Viessmann Climate Solutions. With over 7 years of experience in the HVAC industry, he is driving operational excellence and customer satisfaction across international markets.

Prior to his current role, Maaz led B2B digital services and diagnostics solutions for industry partners with the aim to enhance efficiency. With a background in business & innovation, he’s passionate about sharing insights on optimizing field service operations and driving innovation.