20 years‘ experience in technical machinery customer services, thereof 12 as a leader.

Strong background in all aspects of B2B international sales and business development with deep skills gathered in all areas of senior management.

Service mentality. Solution oriented and driven to achieve, innovate and inspire both team and customers to the next level.

Technical background and training combined with strategic global programme and HR transformation skills. Service manager and sales leader with extensive multi-cultural and internationally oriented skillset (English, 16 years in Germany), multi-faceted and flexible.

Innovative and out-of-the-box thinker with analytical skills and process re-engineering experience. Director of several major IT/digitalisation transformations, using both client-installed and internet/cloud tools such as: SAP, Salesforce, Microsoft Office and Project 365, Tacton, Tableau, bespoke customer web portals. Many years driving excellence in both small (SME / family-sized) and large international matrix organizations looking to generate growth and customer success in their international markets.