Radiana Pit - Copperberg

Radiana PitJohn Smith2021-03-12T14:21:10+01:00

Radiana Pit
Content Writer

Radiana is an experienced Content Writer who leaves no stone unturned. Drawing from her ability to address a variety of audiences and turn information into insights, Radiana helps clients gain fresh perspectives regarding niche topics in the tech industry.

Blogs

Returns Are Wrecking Your Margins—And Most of You Are Making It Worse

Darya Antonova2025-03-04T11:08:46+01:00March 4th, 2025|E-commerce, Featured|

Personalization in Field Services: Adapting to Unique Customer Needs at Scale

Darya Antonova2025-02-26T20:41:01+01:00February 26th, 2025|Featured, Field Service|

IoT in Field Services: Real-Time Diagnostics for Faster Response and Reduced Downtime

Darya Antonova2025-02-25T11:29:55+01:00February 25th, 2025|Featured, Field Service|

Building a Resilient Spare Parts Supply Chain in an Uncertain World

Darya Antonova2025-02-24T10:12:30+01:00February 24th, 2025|Featured, Spare Parts, Supply Chain|

Real-Time Aftermarket Insights: Proactive Monitoring for Enhanced Customer Satisfaction

Darya Antonova2025-02-21T10:29:11+01:00February 21st, 2025|Aftermarket, Featured|

From Moving Parts to Data to Electrons: The Changing Servicescape in the Construction Industry

John Smith2025-02-21T09:54:18+01:00February 21st, 2025|Aftermarket, Featured, Manufacturing|

The Servitization Blueprint: From Cost Center to Strategic Revenue Driver

Darya Antonova2025-02-26T20:29:56+01:00February 20th, 2025|Featured, Field Service|

From Crisis to Resilience: A Sustainable Approach to Military Aftermarket Services

John Smith2025-02-18T17:06:10+01:00February 18th, 2025|Aftermarket, Featured|

The Servitization Blueprint: The Servitization Journey: A Gradual Approach

Darya Antonova2025-02-26T20:33:00+01:00February 17th, 2025|Featured, Field Service|

Empowering Manufacturers: AI-powered Pricing Strategies with Rebate Management

Darya Antonova2025-02-13T15:35:59+01:00February 13th, 2025|Papers and Reports|

The Servitization Blueprint: A Strategic Guide to Driving Revenue, Resilience, and Customer Loyalty in Manufacturing

Darya Antonova2025-02-13T15:32:09+01:00February 13th, 2025|Papers and Reports|

Seeing Around Corners: How Predictive Analytics is Reshaping Aftermarket Loyalty

Darya Antonova2025-02-10T09:30:45+01:00February 10th, 2025|Aftermarket, Featured|

The Foundation For Sustainable Aftermarket Operations

Darya Antonova2025-02-07T08:32:09+01:00February 7th, 2025|Aftermarket, Featured|

Overcoming Barriers to Circular Economy Models and Data

Darya Antonova2025-02-05T08:02:59+01:00February 5th, 2025|Aftermarket, Featured|

Servitisation: A Powerful Lever For Sustainable Growth

Darya Antonova2025-02-04T09:24:25+01:00February 4th, 2025|Aftermarket, Featured|

Dynamic Pricing in B2B Manufacturing: The Secret Weapon Your Competitors Are Already Using

Darya Antonova2025-01-31T09:55:28+01:00January 31st, 2025|Featured, Manufacturing, Pricing Excellence|

Driving Revenue in the Aftermarket: Strategies for Building Stronger Customer Loyalty

Darya Antonova2025-01-30T10:59:53+01:00January 30th, 2025|Aftermarket, Featured|

The Future Of Maintenance: Transforming Field Service With AI Knowledge

Darya Antonova2025-01-30T08:38:56+01:00January 30th, 2025|Featured, Field Service|

AI-Powered Resource Allocation: Optimizing Technician Deployment in Field Services

Darya Antonova2025-01-29T10:51:41+01:00January 29th, 2025|Featured, Field Service|

Failing to Evolve? How Rising Customer Expectations Are Redefining Field Service Success

Darya Antonova2025-01-24T09:29:22+01:00January 24th, 2025|Featured, Field Service|

Empowering Field Service Teams to Drive the Resource Revolution

Darya Antonova2025-01-23T10:51:23+01:00January 23rd, 2025|Featured, Field Service|

Bridging the Gap: Collaborative Tools and Techniques for Seamless Field Service Coordination

Darya Antonova2025-01-23T09:39:42+01:00January 23rd, 2025|Featured, Field Service|

Leveraging Automation to Streamline B2B eCommerce Operations

Darya Antonova2025-01-21T16:35:00+01:00January 21st, 2025|E-commerce, Featured|

Sustainability Driving Profitable Growth in Services

John Smith2025-01-16T10:04:09+01:00January 16th, 2025|Featured, Manufacturing|

Green Gains in the Aftermarket: How to Turn Sustainability into Profits

John Smith2025-01-14T18:24:03+01:00January 14th, 2025|Aftermarket, Featured|

The Convergence of Digitalization and Servitization

Darya Antonova2025-02-26T20:26:41+01:00January 13th, 2025|Aftermarket, Featured, Field Service, Internet of Things, Manufacturing|

Sustainability in Spare Parts Management: The New Imperative for Value Creation

Darya Antonova2025-01-10T10:28:12+01:00January 10th, 2025|Featured, Field Service, Spare Parts, Supply Chain|

Reimagining Field Service in the Era of Intelligence

John Smith2025-01-08T16:34:42+01:00January 8th, 2025|Featured, Field Service|

Harnessing Intelligence for a New Era of Service

John Smith2024-12-20T09:16:43+01:00December 20th, 2024|Featured, Field Service|

The Continuing Rise of Servitization in 2025: Embracing Outcome-Based Models

Darya Antonova2024-12-18T13:51:10+01:00December 18th, 2024|Featured, Field Service, Internet of Things, Manufacturing|

How the Concept of the Connected Manufacturer Accelerates Growth in the Aftermarket

John Smith2024-12-13T20:41:27+01:00December 13th, 2024|Aftermarket, Featured|

Loyal During Turmoil: How Titan Machinery Helps Ukraine’s Farmers to Feed the World

John Smith2024-12-10T14:28:05+01:00December 10th, 2024|Aftermarket, Featured|

Becoming a Manufacturing Thought Leader: How Content Makes a Greater Impact

John Smith2024-12-09T15:09:42+01:00December 9th, 2024|Featured, Manufacturing|

Transforming Service With Smart Analytics

John Smith2024-12-06T17:24:04+01:00December 6th, 2024|Aftermarket, Featured, Field Service|

Upskilling the Field Service Workforce: Preparing for a Less Hands-On Future

Darya Antonova2024-12-06T11:59:00+01:00December 6th, 2024|Featured, Field Service|

How to Break Down Knowledge Barriers Inside and Out: Strategies from Copperberg’s New Podcast

John Smith2024-12-05T16:15:37+01:00December 5th, 2024|Featured, Manufacturing|

From Silos to Synergy: Transforming Customer Service From Fragmented Functions to Seamless Service Excellence

John Smith2024-12-02T12:48:29+01:00December 2nd, 2024|Aftermarket, Featured|

Syncron Appoints Claire Rychlewski as Chief Revenue Officer to Accelerate Revenue Growth in Burgeoning Aftermarket Service Lifecycle Management Market

John Smith2024-11-29T13:14:47+01:00November 29th, 2024|Press Releases|

From Legacy to Leadership: Why Data Modernization is the Cornerstone of Servitization Success

Darya Antonova2024-11-29T21:30:54+01:00November 29th, 2024|Featured, Field Service|

How AI Is Transforming Field Service: From Streamlined Operations to Enhanced Customer Engagement

John Smith2024-11-21T17:43:53+01:00November 21st, 2024|Featured, Field Service|

From Insight to Action: How to Amplify Customer Centricity for Enhanced Service Lifetime Value?

John Smith2024-11-19T20:31:16+01:00November 19th, 2024|Aftermarket, Featured|

Leveraging Technology for Real-Time Supply Chain Visibility in Spare Parts Management

John Smith2024-11-14T12:26:45+01:00November 14th, 2024|Featured, Spare Parts|

Better Care for More People: Why Generating Demand for Advanced Services Is Vital

John Smith2024-11-13T21:41:41+01:00November 13th, 2024|Aftermarket, Featured|

Embracing Mobile-First Technology to Enhance Field Service Workflows

John Smith2024-11-07T15:51:59+01:00November 7th, 2024|Featured, Field Service|

Press Release – OMD Powerhouse

John Smith2024-11-07T15:30:58+01:00November 6th, 2024|Press Releases|

Field Service Management: Best-Of-Breed or All-In-One?

John Smith2024-11-06T12:34:24+01:00November 6th, 2024|Featured, Field Service|

The Future of Field Service Scheduling: Leveraging AI for Optimal Efficiency

John Smith2024-11-05T21:01:34+01:00November 5th, 2024|Featured, Field Service|

Empowering Customers Through Self-Service: Insights for Field Service Organizations

John Smith2024-10-28T11:00:20+01:00October 28th, 2024|Featured, Field Service|

Changes in the Field: New Service Contracts and Predictive Maintenance Explained by Experts

John Smith2024-10-24T13:06:56+02:00October 24th, 2024|Featured, Field Service|

Building for the Future: How Predictive Maintenance Extends the Lifespan of Modular Structures

John Smith2024-10-11T09:56:48+02:00October 11th, 2024|Featured, Field Service|

Mastering Today. Shaping Tomorrow

John Smith2024-10-10T15:50:59+02:00October 10th, 2024|Papers and Reports|

The Key to Scaling Modular Construction: Why Standardization Is Essential

John Smith2024-10-04T12:20:45+02:00October 4th, 2024|Featured, Field Service|

From Factory to Site: How FSM Streamlines Delivery and Assembly in Modular Construction

John Smith2024-09-30T17:51:14+02:00September 30th, 2024|Featured, Field Service|

Solving the Mystery of Value-Based Pricing

John Smith2024-09-25T13:43:58+02:00September 25th, 2024|Featured, Pricing Excellence|

Customer Obsession: Negotiating the Ideal Customer Relationship

John Smith2024-09-27T11:07:41+02:00September 10th, 2024|Featured, Pricing Excellence|

The Ins and Outs of Value-Based Pricing for a Multinational Company

John Smith2024-09-02T15:38:02+02:00September 2nd, 2024|Featured, Pricing Excellence|

Unlocking the Future: How Generative AI Is Revolutionizing Field Services

John Smith2024-08-19T14:44:23+02:00August 19th, 2024|Featured, Field Service|

Maximizing Field Service Potential: Profiting From Proactive Maintenance in Service for Enhanced Customer Satisfaction

John Smith2024-07-23T09:00:07+02:00July 23rd, 2024|Featured, Field Service|

Enhancing Brand Recognition Through Servitization

John Smith2024-07-19T11:19:06+02:00July 19th, 2024|Featured, PaaS|

The Organizational and Financial Impact of PaaS

John Smith2024-07-18T17:09:02+02:00July 18th, 2024|Featured, PaaS|

From Features to Outcomes with PaaS and Servitization

John Smith2024-07-16T15:17:21+02:00July 16th, 2024|Featured, PaaS|

Finding the Magic Behind Successful Price Negotiations

John Smith2024-07-11T20:40:08+02:00July 11th, 2024|Featured, Pricing Excellence|

Future-Proofing Your Field Service With Remote Sustainability

John Smith2024-07-01T09:52:05+02:00July 1st, 2024|Featured, Field Service|

Decoding the Concept of Value in the Aftermarket and Service Industry

John Smith2024-06-28T11:15:05+02:00June 28th, 2024|Aftermarket, Featured|

The Pillars of Pricing Excellence: A Case Study

John Smith2024-06-25T14:24:07+02:00June 25th, 2024|Featured, Pricing Excellence|

Create Value with AI-Powered Value-Based Pricing

John Smith2024-06-24T16:19:21+02:00June 24th, 2024|Featured, Pricing Excellence|

Aftermarket Pricing: Expert Strategies for Your Intangible Service Offerings

John Smith2024-06-19T15:23:42+02:00June 19th, 2024|Featured, Pricing Excellence|

Rethinking Industrial Pricing for Sustainable Profitability

John Smith2024-06-17T17:06:56+02:00June 17th, 2024|Featured, Pricing Excellence|

From Efficiency to Expansion: The Evolution of E-Commerce in Manufacturing

John Smith2024-06-12T15:54:31+02:00June 12th, 2024|Papers and Reports|

The AI Advantage: Transforming Customer Experiences in Field Services

John Smith2024-06-12T15:49:43+02:00June 12th, 2024|Papers and Reports|

Streamlined Efficiency and Smart Savings With AI in Field Service

John Smith2024-06-12T15:03:45+02:00June 12th, 2024|Featured, Field Service|

Checkmate: Winning Strategies for the Ultimate Aftermarket Pricing Mix

John Smith2024-06-06T15:02:59+02:00June 6th, 2024|Papers and Reports|

Embracing the Next Wave: Understanding the Potential of Generative AI in Field Service Management

John Smith2024-06-06T14:59:26+02:00June 6th, 2024|Papers and Reports|

The Closed Loop Lifecycle: Breaking the Barriers of Traditional Aftermarket Service

John Smith2024-06-06T14:53:48+02:00June 6th, 2024|Papers and Reports|

Debunking the Myths of Sustainability in Service

John Smith2024-06-06T10:39:04+02:00June 6th, 2024|Featured, Manufacturing|

Revolutionizing B2B E-commerce: A Case Study With ABB

John Smith2024-05-28T11:02:37+02:00May 28th, 2024|E-commerce, Featured|

Tapping Into the Potential of Your Installed Base for Aftermarket Optimization

John Smith2024-05-24T19:24:11+02:00May 24th, 2024|Aftermarket, Featured, Spare Parts|

Unlocking the True Business Value of AI Solutions in Manufacturing

John Smith2024-05-21T13:39:49+02:00May 21st, 2024|Featured, Manufacturing|

Navigating the Maze of B2B E-commerce: When Things Don’t Go as Planned

John Smith2024-05-20T21:17:43+02:00May 20th, 2024|E-commerce, Featured|

Transforming Parts Operation to a Resilient Aftermarket

John Smith2024-05-16T11:35:38+02:00May 16th, 2024|Featured, Spare Parts|

Integrating AI in the Supply Chain for Efficiency Gains and Cost Savings

John Smith2024-05-21T10:41:39+02:00May 15th, 2024|Featured, Supply Chain|

Straight to the Summit: Customer-Led Digital Transformation

John Smith2024-05-16T11:15:39+02:00May 8th, 2024|E-commerce, Featured|

Driving Customer Loyalty for Aftermarket Success

John Smith2024-05-02T17:38:39+02:00May 2nd, 2024|Featured, Spare Parts|

Smart Designs, Smarter Contracts: How AI-Powered Product Design Creates Value

John Smith2024-05-21T10:42:27+02:00April 26th, 2024|Featured, Manufacturing|

The Voice of Digital Leaders in Manufacturing 2024 Insights

John Smith2024-04-23T17:50:11+02:00April 23rd, 2024|E-commerce, Featured|

Pricing Automation in Spare Parts Business

John Smith2024-04-15T14:29:35+02:00April 15th, 2024|Featured, Spare Parts|

The Definitive Guide to Digital Buyer Convenience in B2B

John Smith2024-04-19T15:16:17+02:00April 10th, 2024|Papers and Reports|

Empowering Utilities: Harnessing FSM for Utility Grid Transformation

John Smith2024-04-19T15:15:45+02:00April 10th, 2024|Papers and Reports|

Engineering Success: The Future of Sales Is Digital

John Smith2024-03-20T14:27:51+01:00March 20th, 2024|E-commerce, Featured|

Beyond Carraro: The Case for Smart Diversification

John Smith2024-03-13T22:08:45+01:00March 13th, 2024|Featured, Spare Parts|

International Women’s Day – The Missing Piece: Why Women are Key to Manufacturing’s Future

John Smith2024-03-07T11:56:12+01:00March 7th, 2024|Featured, Manufacturing|

Re-Thinking Cost-Plus: The Journey to Market-Based Pricing

John Smith2024-03-06T20:15:33+01:00March 6th, 2024|Featured, Spare Parts|

Why Implementation & Technology Are Essential For Effective DMS Development & Deployment

John Smith2024-04-19T15:15:10+02:00February 29th, 2024|Papers and Reports|

From Zero to 1.5 Mln € in Revenues: Key to Success

John Smith2024-03-04T22:45:19+01:00February 27th, 2024|Featured, Spare Parts|

The Voice of Digital Leaders in Manufacturing 2024

John Smith2024-04-19T15:14:35+02:00February 23rd, 2024|Papers and Reports|

Revolutionizing B2B Spare Parts With AI

John Smith2024-02-14T08:54:53+01:00February 14th, 2024|Featured, Spare Parts|

Growth and Evolution in the Automotive E-Commerce

John Smith2024-02-07T14:43:10+01:00February 7th, 2024|E-commerce, Featured|

Harness Your Product Information for Revenue Growth

John Smith2024-01-29T09:10:07+01:00January 29th, 2024|E-commerce, Featured|

Unlock Growth and Productivity Through B2B E-Commerce Strategy

John Smith2024-01-24T12:34:16+01:00January 24th, 2024|E-commerce, Featured|

The AI Technology That Defined 2023 and Its Potential in 2024

John Smith2024-01-02T16:54:59+01:00January 2nd, 2024|Featured, Manufacturing|

What Has 2023 Taught Us About Manufacturing Processes? Recap and Future Outlook

John Smith2024-01-02T16:41:47+01:00December 22nd, 2023|Featured, Manufacturing|

3 Organizational Development Lessons for 2024 | 2023 in Retrospect

John Smith2023-12-20T14:03:11+01:00December 20th, 2023|Featured, Manufacturing|

Navigating the Future of Safety and Efficiency: Equipment Maintenance Through Digitization and Innovative Solutions in a Changing World

John Smith2023-12-14T20:59:58+01:00December 14th, 2023|Featured, Manufacturing|

What It Means to Differentiate Through Service Excellence

John Smith2024-04-19T15:13:48+02:00December 8th, 2023|Papers and Reports|

How to Reduce the Field Service Talent Shortage with Visual Assistance and AI Technology

John Smith2024-04-19T15:11:16+02:00December 7th, 2023|Papers and Reports|

The Journey Towards Increased Customer Loyalty

John Smith2023-12-07T16:21:55+01:00December 7th, 2023|Featured, Manufacturing|

Why Strategy Is Only as Good as Its Execution: Alignment for a Smarter, Better and More Efficient Service Operation

John Smith2023-11-27T22:15:22+01:00November 27th, 2023|Aftermarket, Featured|

Composable Manufacturing: The Key to Flexibility in Servitization

John Smith2023-12-08T09:49:31+01:00November 23rd, 2023|Aftermarket, Featured|

Designing Your Organization to Service the Customer

John Smith2023-11-15T13:40:17+01:00November 15th, 2023|Aftermarket, Featured|

9 Practical Applications to Boost Field Service Efficiency with Generative AI and Visual Assistance

John Smith2024-04-19T15:13:03+02:00November 3rd, 2023|Papers and Reports|

The 12 Steps Program for Thought Leadership in Manufacturing

John Smith2023-11-01T12:01:08+01:00November 1st, 2023|Featured, Manufacturing|

Aftermarket Benchmark Survey Report 2023

John Smith2023-10-17T12:23:29+02:00October 17th, 2023|Papers and Reports|

Product-as-a-Service: Where Customer and Supplier Needs Combine

John Smith2023-10-06T15:06:02+02:00October 6th, 2023|Featured, PaaS|

Leveraging Digital Technologies for Servitization: A Capability Roadmap for OEMs

John Smith2023-09-29T16:40:45+02:00September 29th, 2023|Featured, PaaS|

The State of Affairs: A Look at the US B2B Manufacturing Industry in Recession

John Smith2023-09-22T13:33:51+02:00September 22nd, 2023|Featured, Manufacturing|

Dynamic Pricing in B2B: Challenge or Opportunity?

John Smith2023-09-12T19:04:53+02:00September 12th, 2023|Featured, Pricing Excellence|

Leveraging Technology to Commercialise and Scale Service

John Smith2023-09-08T08:27:32+02:00September 8th, 2023|Featured, Field Service|

E-Commerce – Adding to the Holistic Service Experience

John Smith2023-09-04T13:53:40+02:00September 4th, 2023|E-commerce, Featured|

How to Use Remote Support in Field Service to Improve Sustainability

John Smith2024-04-19T15:09:08+02:00August 31st, 2023|Papers and Reports|

Service-First Business in a Digitized World

John Smith2023-08-31T10:19:43+02:00August 31st, 2023|Aftermarket, Featured|

Pricing Excellence Report and Outlook 2024

John Smith2023-08-30T15:34:19+02:00August 30th, 2023|Papers and Reports|

Accelerating Business Growth in the Service Economy: Transforming Service Management for Success

John Smith2024-04-19T15:07:53+02:00August 28th, 2023|Papers and Reports|

Change Management: How to Make Sure Your Pricing Transformation Sticks

John Smith2023-08-24T13:43:42+02:00August 24th, 2023|Featured, Pricing Excellence|

Field Service Capacity Modeling: More Than an Expansion Tool

John Smith2023-08-16T17:06:17+02:00August 16th, 2023|Featured, Field Service|

Understanding Performance-Based Service Contracts

John Smith2023-08-14T13:23:55+02:00August 14th, 2023|Featured, Field Service|

Better Than a Crystal Ball: Pricing Tactics for Potential Recession & Inflation

John Smith2023-08-02T12:03:54+02:00August 2nd, 2023|Featured, Pricing Excellence|

Developing an Intelligent Field Service Strategy That Works

John Smith2023-07-27T15:21:25+02:00July 27th, 2023|Featured, Field Service|

How Deep Neural Networks Are Changing Pricing Optimization

John Smith2023-07-19T17:17:01+02:00July 19th, 2023|Featured, Pricing Excellence|

Implementing a Hybrid Field Service Model: Advice and KPIs

John Smith2023-07-13T16:54:57+02:00July 13th, 2023|Featured, Field Service|

The Hybrid Factotum: How To Steer Your Company Towards Pricing and Commercial Excellence

John Smith2023-07-10T16:42:48+02:00July 10th, 2023|Featured, Pricing Excellence|

Digital Transformation – Disrupting the Future of Manufacturing With the Skills Technology Can’t Replicate

John Smith2023-06-27T22:08:56+02:00June 27th, 2023|Featured, Manufacturing|

Building Resilient Supply Chains: How Blockchain Drives Efficiency, Security, and Sustainability in Manufacturing

John Smith2023-06-21T17:43:41+02:00June 21st, 2023|Featured, Manufacturing, Supply Chain|

Driving Efficiency with Data and People: The Cornerstone of AI in Manufacturing

John Smith2023-06-21T17:47:40+02:00June 20th, 2023|Featured, Manufacturing|

Product as a Service: The Future of Manufacturing

John Smith2023-06-09T15:15:16+02:00June 9th, 2023|Featured, PaaS|

Remote Diagnostics and Its Impact on the Manufacturing Industry

John Smith2023-05-26T18:18:17+02:00May 26th, 2023|Featured, Internet of Things, Manufacturing|

Making Service an Integral Part of Your Business

John Smith2023-05-25T15:38:38+02:00May 25th, 2023|Aftermarket, Featured|

Flexibility and Agility in the Supply Chain

John Smith2023-05-16T19:58:26+02:00May 16th, 2023|Featured, Supply Chain|

The Formula for E-Commerce Acceleration

John Smith2023-04-20T18:24:10+02:00April 20th, 2023|E-commerce, Featured|

Read: The Voice of Digital Leaders in Manufacturing

John Smith2023-04-14T12:52:05+02:00April 14th, 2023|E-commerce, Featured, Manufacturing|

Digitalization For Customer Value and Rapid Growth: The Tylö Story

John Smith2023-04-06T13:01:16+02:00April 6th, 2023|Featured, Internet of Things|

How The Construction Industry Can Embrace Digitization

John Smith2023-03-31T13:21:40+02:00March 31st, 2023|E-commerce, Featured, Manufacturing|

The Voice of Digital Leaders in Manufacturing 2023

John Smith2024-04-19T15:04:23+02:00March 27th, 2023|Papers and Reports|

Sustainability in Service: How Electrolux Professional Puts Its Green Vision Into Practice

John Smith2023-03-31T12:42:24+02:00March 22nd, 2023|Featured, Manufacturing|

Kalmar Global: How to Revamp Your Business Strategy to Overcome Challenges and Prepare for a Sustainable Future

John Smith2023-03-17T16:30:23+01:00March 17th, 2023|Featured, Spare Parts|

How AI-Powered Workforce Management Can Drive Predictability, Sustainability and Productivity

John Smith2024-04-19T15:03:30+02:00February 23rd, 2023|Papers and Reports|

The Elephant In The Room In B2B: E-Commerce Expectations

John Smith2023-03-09T16:44:45+01:00January 27th, 2023|E-commerce, Featured, Spare Parts|

The Voice of Digital Leaders in Manufacturing

John Smith2023-03-09T16:39:53+01:00January 24th, 2023|E-commerce, Featured, Manufacturing|

How Do Intelligent Enterprises Like VINCI Energies Transform Their Service Business?

John Smith2024-04-19T15:01:19+02:00January 18th, 2023|Papers and Reports|

Why Sustainability Scores Are a KPI That Matters in B2B – What Do Your Customers Expect?

John Smith2023-03-09T16:39:54+01:00December 23rd, 2022|Featured, Manufacturing|

IIoT And Connectivity – What Are The Upcoming Trends?

John Smith2023-03-09T16:39:55+01:00December 13th, 2022|Featured, Internet of Things|

How Asset Performance Solutions Help Improve Business Reliability

John Smith2023-03-09T16:39:55+01:00November 25th, 2022|EAM, Featured, Manufacturing|

Supply Chain Resilience In Industrial Manufacturing

John Smith2023-05-06T15:37:42+02:00November 23rd, 2022|Featured, Manufacturing, Supply Chain|

Aftermarket Benchmark Survey Report 2022

John Smith2023-05-05T20:40:10+02:00November 14th, 2022|Papers and Reports|

Creating Value That Counts When Expectations, Inflation, and Competition Are High

John Smith2023-03-09T16:39:56+01:00November 10th, 2022|Featured, Pricing Excellence|

How to Measure the FTF Rate in 2023 to Slash Costs and Enhance CX

John Smith2023-03-09T16:39:57+01:00November 1st, 2022|Featured, Field Service|

5 Ways to Attract Customers to Your B2B E-Commerce Website

John Smith2023-03-09T16:39:57+01:00October 24th, 2022|E-commerce, Featured|

Optimizing Spare Parts Supply Chain Management During Global Disruption

John Smith2023-05-06T15:41:48+02:00October 10th, 2022|Featured, Spare Parts, Supply Chain|

Customer-Centric E-Commerce: Keeping the Customer at the Heart of Business in Times of Change

John Smith2023-03-09T16:39:59+01:00October 4th, 2022|E-commerce, Featured|

Pricing Excellence Report and Outlook 2023

John Smith2023-05-05T20:40:29+02:00September 6th, 2022|Papers and Reports|

6 Expert Tips to Recession-Proof Your Business

John Smith2023-03-09T16:39:59+01:00August 29th, 2022|Featured, Pricing Excellence|

How to Close the Tech Gap for Smarter Pricing

John Smith2023-03-09T16:40:00+01:00August 24th, 2022|Featured, Pricing Excellence|

Are FSOs Using Asset Data Effectively for Servitization Success?

John Smith2023-05-06T16:08:05+02:00August 22nd, 2022|EAM, Featured, Field Service, PaaS|

Digital Marketing in Manufacturing: KPIs, Benefits, and Missed Opportunities

John Smith2023-03-09T16:40:01+01:00August 17th, 2022|Featured, Manufacturing|

Understanding the Connection Between Pricing Excellence and Cross-Functional Collaboration

John Smith2023-03-09T16:40:02+01:00August 1st, 2022|Featured, Pricing Excellence|

Why Should CX Be a Top Priority for Manufacturers Today?

John Smith2023-03-09T16:40:02+01:00July 22nd, 2022|Featured, Manufacturing|

How Can CX Help You Tap Into the Uncovered Potential of New Revenue Streams?

John Smith2023-03-09T16:40:03+01:00July 20th, 2022|Featured, Manufacturing|

B2B2C—Why Is This Business Model Worth Exploring by Manufacturers?

John Smith2023-03-09T16:40:03+01:00July 18th, 2022|Featured, Manufacturing|

Managing the Hybrid Workforce: People, Processes, and Tools

John Smith2022-07-06T13:09:29+02:00July 5th, 2022|Featured, Field Service|

Manufacturer Insight—Managing the Onsite/Offsite Service Paradigm Successfully

John Smith2023-03-09T16:46:14+01:00June 30th, 2022|Featured, Field Service|

Digitalization Is the Way Forward for the Service Organization

John Smith2023-03-09T16:46:14+01:00June 24th, 2022|Featured, Field Service|

The State of Customer Experience and Engagement Within Manufacturing

John Smith2024-04-19T14:59:55+02:00May 13th, 2022|Papers and Reports|

What Manufacturers Can Expect From Customers In the Post-Pandemic Era

John Smith2023-03-09T16:46:15+01:00May 10th, 2022|Featured, Manufacturing|

From Traditional Pricing to Commercial Excellence: A Shift in Mindset, Strategy & Execution

John Smith2023-03-09T16:46:15+01:00May 5th, 2022|Featured, Pricing Excellence|

The Key Technologies That Field Service Firms Should Lean On for Remote Support and Service Delivery

John Smith2023-03-09T16:46:15+01:00May 2nd, 2022|Featured, Field Service|

Pricing Strategies: 5 Ways to Efficiently Manage Inflation and Price Increases

John Smith2023-03-09T16:46:16+01:00April 29th, 2022|Featured, Pricing Excellence|

Why Aftermarket Players Pivot Toward Digital Twins

John Smith2023-03-09T16:46:16+01:00April 25th, 2022|Aftermarket, Featured, Spare Parts|

How to Use Service and Asset Data to Accelerate Product Rollouts

John Smith2023-05-06T16:06:37+02:00April 22nd, 2022|EAM, Featured, Field Service, PaaS|

Understanding Customer Satisfaction: 15 Metrics to Gauge the User Experience

John Smith2023-03-09T16:46:17+01:00April 21st, 2022|Aftermarket, Featured, Field Service, Manufacturing|

Improving Service Performance Through Context and Data Intelligence for Field Technicians

John Smith2023-03-09T16:46:17+01:00April 20th, 2022|Featured, Field Service|

Field Service Leaders Must Take Initiative to Put Environmental Sustainability Higher Up On Their Agenda

John Smith2023-03-09T16:46:18+01:00April 19th, 2022|Featured, Field Service|

Defining World-Class Service and How to Get There

John Smith2023-03-09T16:46:18+01:00April 14th, 2022|Featured, Field Service|

How to Monetize the Installed Base to Boost Field Service Business Growth

John Smith2023-03-09T16:46:19+01:00April 12th, 2022|Featured, Field Service|

Designing for Service—How to Increase Customer Lifetime Value and Service Monetization

John Smith2023-03-09T16:46:19+01:00March 30th, 2022|Aftermarket, Featured, Pricing Excellence|

Can Agile Methodology Act As a Driving Force for Change?

John Smith2023-03-09T16:46:19+01:00March 23rd, 2022|Featured, Manufacturing|

Aftermarket Logistics: How Does Last-Mile Delivery Affect Customer Satisfaction?

John Smith2023-03-09T16:46:20+01:00March 22nd, 2022|Aftermarket, Featured|

Field Service for Process Manufacturers: FSM in the Utilities and Oil & Gas Industry Post-COVID-19

John Smith2023-03-09T16:46:20+01:00March 18th, 2022|Featured, Field Service|

Drive Field Service Excellence through AI, Automation and Data

John Smith2024-04-19T14:58:44+02:00March 16th, 2022|Papers and Reports|

How a Global Company Made the Journey From Stone-Age Tools to Digital Technology

John Smith2023-03-09T16:46:20+01:00March 14th, 2022|Featured, Spare Parts|

How to Align Your E-Commerce Strategy with Your Distribution Network for Superior Aftermarket Service & Customer Experience—Expert Insights into the Hybrid Model from Dover Fueling Solutions

John Smith2023-03-09T16:46:21+01:00March 9th, 2022|E-commerce, Featured|

International Women’s Day 2022

John Smith2023-03-09T16:46:21+01:00March 8th, 2022|Featured|

How to Build Resilience in Your Supply Chain—5 Lessons from COVID-19, Brexit, Suez Canal, and More

John Smith2023-05-06T15:42:08+02:00March 7th, 2022|Aftermarket, Featured, Supply Chain|

A Steel Manufacturer Has Gone Online. Why the Shift to e-Commerce and What Is Ahead?

John Smith2023-03-09T16:46:48+01:00March 3rd, 2022|E-commerce, Featured|

The Need to Attract and Nurture Young Manufacturing Talent Grows As Job Market Starts to Reopen

John Smith2023-03-09T16:46:49+01:00February 25th, 2022|Featured, Manufacturing|

How to Overcome Post-Pandemic Labor Shortage in the Field Service and Manufacturing Industry

John Smith2023-03-09T16:46:49+01:00February 23rd, 2022|Featured, Field Service|

How Manufacturers Use Subscriptions to Open Up New Revenue Streams from Spare Parts and Services

John Smith2023-03-09T16:46:50+01:00February 18th, 2022|E-commerce, Featured|

The Voice of Digital Leaders in Manufacturing 2022

John Smith2024-04-19T14:57:11+02:00February 15th, 2022|Papers and Reports|

Innovative Business Models for Manufacturers: Outcome-Based and Performance-Based Contracting

John Smith2023-03-09T16:46:50+01:00February 15th, 2022|Featured, Pricing Excellence|

Pricing Excellence Report 2022

John Smith2023-05-05T20:41:15+02:00February 1st, 2022|Papers and Reports|

Industrial Equipment Manufacturers Are Coming Around to Subscription Business Models

John Smith2023-03-09T16:46:51+01:00January 26th, 2022|Featured, Pricing Excellence|

How Can CPQ Lead to Marginal Benefits on Your Sales?

John Smith2023-03-09T16:46:51+01:00January 25th, 2022|Featured, Pricing Excellence|

Aftermarket Benchmark Survey Report 2021

John Smith2023-05-05T20:41:25+02:00December 14th, 2021|Papers and Reports|

Changes in the Manufacturing Labor Market Demand Workers to Pick Up New Roles and Skills

John Smith2023-03-09T16:46:52+01:00December 1st, 2021|Featured, Manufacturing|

B2B Buyers Finally Prefer E-Commerce Platforms for Online Purchases—Now What?

John Smith2023-03-09T16:46:52+01:00November 26th, 2021|E-commerce, Featured|

Manufacturers Pursue More Direct-to-Customer Opportunities. Will This Trend Continue in the Years Ahead?

John Smith2023-03-09T16:46:52+01:00November 24th, 2021|Featured, Manufacturing|

Equipment-as-a-Service Is Taking Over the Industrial Manufacturing Sector

John Smith2023-03-09T16:46:53+01:00November 10th, 2021|Aftermarket, Featured|

Data Monetization Helps Manufacturers Press Ahead Towards Full Recovery Even in Times of Crisis

John Smith2023-03-09T16:46:53+01:00November 3rd, 2021|Aftermarket, Featured|

Manufacturers Invest in Partner Ecosystems to Reinvent Aftermarket Offerings and Sustain Growth

John Smith2023-03-09T16:46:54+01:00October 27th, 2021|Aftermarket, Featured|

Total Experience Is a Competitive Differentiator in the Manufacturing Sector Amid Pandemic Recovery

John Smith2023-03-09T16:46:54+01:00October 19th, 2021|Aftermarket, Featured|

A Rising Trend Pushes Manufacturers to Mix Physical Products and Digital Services into Distinctive Aftermarket Offerings

John Smith2023-03-09T16:46:55+01:00October 12th, 2021|Aftermarket, Featured|

Can Your Service Operation Drive Profitability with an E-Commerce Platform?

John Smith2023-03-09T16:46:55+01:00October 6th, 2021|E-commerce, Featured|

Digital Transformation Within Aftermarket Services

John Smith2024-04-19T14:52:58+02:00September 28th, 2021|Papers and Reports|

Driving Commercial Revenue with Visual Assistance

John Smith2024-04-19T14:51:25+02:00September 23rd, 2021|Papers and Reports|

The Ramped-Up Push for Predictive Maintenance Prompts Spare Parts Operations to Reorganize

John Smith2023-03-09T16:46:56+01:00September 21st, 2021|Featured, Spare Parts|

COVID-19 Disrupted Spare Parts Distribution. Is the Impact Long Lasting?

John Smith2023-03-09T16:46:56+01:00September 9th, 2021|Featured, Spare Parts|

What Is Anticipated to Boost Growth While Manufacturers Move Forward into E-Commerce Expansion?

John Smith2023-03-09T16:47:33+01:00September 2nd, 2021|E-commerce, Featured|

Can the B2B Sector Truly Adhere to the Same Amazon-Like Standards as the B2C Sector?

John Smith2023-03-09T16:47:35+01:00August 30th, 2021|Aftermarket, Featured|

Some Firms Give Renewed Attention to Data Transparency As Their Installed Base Grows. Others Grapple with Obsolete Machinery

John Smith2023-03-09T16:47:36+01:00August 24th, 2021|Aftermarket, Featured|

Predictive Maintenance—Is It Just a Dream? Moving On from Condition-Based and Proactive Maintenance

John Smith2023-03-09T16:47:36+01:00August 19th, 2021|Featured, Manufacturing|

Aftermarket Players Entering the Age of Digital Service Should Place a Growing Focus on Educating Customers

John Smith2023-03-09T16:47:37+01:00August 17th, 2021|Aftermarket, Featured|

Digital-First and Customer-Centric—Understanding the Future of Field Service

John Smith2023-03-09T16:47:37+01:00August 16th, 2021|Featured, Field Service|

Moving Toward Predictive Service with AI

John Smith2023-03-09T16:47:37+01:00August 13th, 2021|Featured, Field Service|

Driving Commercial Excellence Is the Next Crucial Step Towards Pricing Power

John Smith2023-03-09T16:47:38+01:00August 11th, 2021|Featured, Pricing Excellence|

Connected Products and Platform Economy in Service Operations

John Smith2023-03-09T16:47:39+01:00August 5th, 2021|Featured, Field Service|

The Concept of Value Is Still Elusive to Many, But Experts Found a Way to Pin It Down

John Smith2023-03-09T16:47:39+01:00August 4th, 2021|Featured, Pricing Excellence|

Monetizing Your Installed Base to Boost Business Growth

John Smith2023-03-09T16:47:40+01:00July 30th, 2021|Featured, Field Service|

How Industrial Firms Can Measure the Supposedly Immeasurable Elements of Value

John Smith2023-03-09T16:47:41+01:00July 27th, 2021|Featured, Pricing Excellence|

Field Service in 2021: Harnessing the Power of AI

John Smith2023-03-09T16:47:42+01:00June 14th, 2021|Featured, Field Service|

The Manufacturing Sector Is Tightening Up Plans for Global e-Commerce Expansion

John Smith2023-03-09T16:47:43+01:00May 26th, 2021|E-commerce, Featured|

AI Field Service Survey Report 2021

John Smith2023-05-05T20:41:54+02:00May 21st, 2021|Papers and Reports|

Customer Value Management: The Key to Enterprise Transformation and Value Creation

John Smith2023-03-09T16:47:43+01:00May 19th, 2021|E-commerce, Featured|

The Growing Challenge of Monetizing Servitization and How to Address It

John Smith2023-03-09T16:47:44+01:00May 18th, 2021|Featured, Manufacturing|

How to Secure Buy-In for Service Transformation Projects

John Smith2024-04-19T14:49:44+02:00May 10th, 2021|Papers and Reports|

Firms Are Tackling the Surge in Counterfeit Parts As Pandemic Persists

John Smith2023-03-09T16:47:45+01:00April 28th, 2021|Featured, Manufacturing, Spare Parts|

E-Commerce Survey Report 2021

John Smith2023-05-05T20:42:15+02:00April 19th, 2021|Papers and Reports|

Building Competency for Digital Transformation Success

John Smith2023-03-09T16:47:46+01:00April 15th, 2021|Featured, Internet of Things|

The Impact of COVID and Digitalization on Field Service KPIs

John Smith2023-03-09T16:49:27+01:00April 13th, 2021|Featured, Field Service|

Coming to Grips with AI-Driven Asset Management and Maintenance

John Smith2023-03-09T16:49:32+01:00April 8th, 2021|Featured, Internet of Things|

Price Optimization: A Data-Driven Approach (Part II)

John Smith2023-03-09T16:49:33+01:00March 15th, 2021|Featured, Pricing Excellence|

How Digital Transformation and Remote Work Are Impacting the Skills Gap in Field Service

John Smith2023-03-09T16:49:33+01:00March 10th, 2021|Featured, Field Service|

You Can’t Take the Field Out of Field Service Technicians

John Smith2023-03-09T16:49:34+01:00March 9th, 2021|Featured, Field Service|

Price Optimization: A Data-Driven Approach (Part I)

John Smith2023-03-09T16:49:34+01:00March 8th, 2021|Featured, Pricing Excellence|

How to Price Your Digital Products and Services

John Smith2023-03-09T16:49:35+01:00March 3rd, 2021|E-commerce, Featured, Pricing Excellence|

Value-Based Pricing: How to Quantify Customer Value

John Smith2023-03-09T16:49:35+01:00March 2nd, 2021|Featured, Pricing Excellence|

B2B Customer Buying Behavior Part III: Habits and Preferences in 2021 and Beyond

John Smith2023-03-09T16:49:36+01:00March 1st, 2021|E-commerce, Featured, Manufacturing|

Darting Forward in the Digital Transformation Arms Race Across EAM

John Smith2023-03-09T16:49:36+01:00February 24th, 2021|EAM, Featured|

B2B Customer Buying Behavior Part II: How the 2020 Pandemic Impacted Consumer Habits

John Smith2023-03-09T16:49:37+01:00February 24th, 2021|E-commerce, Featured, Manufacturing|

B2B Customer Buying Behavior Part I: The State of Things Before the COVID-19 Disruption

John Smith2023-03-09T16:49:37+01:00February 23rd, 2021|E-commerce, Featured, Manufacturing|

Recruiting Talent in Manufacturing: Challenges and Opportunities

John Smith2023-03-09T16:49:38+01:00February 23rd, 2021|Featured, Manufacturing|

A Beginner’s Guide to Transformational Leadership: Inspiring and Embracing Change

John Smith2023-03-09T16:49:38+01:00February 22nd, 2021|Featured, Manufacturing|

How Will the New Brexit Deal Impact Your Business? Revelations for Manufacturing, Services and More

John Smith2023-03-09T16:49:39+01:00February 19th, 2021|Featured, Manufacturing|

The Accelerated Adoption of Digital Twins in 2020 — And What That Means for 2021

John Smith2023-03-09T16:49:39+01:00February 1st, 2021|Featured, Internet of Things|

Remote Monitoring on the Production Floor Is Not Going Away in the New Normal

John Smith2023-03-09T16:49:40+01:00January 29th, 2021|Featured, Internet of Things|

The Need for Predictive Asset Management Is Seen as Speeding Digital Transformation

John Smith2023-03-09T16:49:40+01:00January 26th, 2021|EAM, Featured|

Inefficient Pricing Practices Come Under Scrutiny As They Become More Widespread

John Smith2023-04-26T20:53:16+02:00January 25th, 2021|Featured, Pricing Excellence|

As Interest in Blockchain Soars, Firms Recognize the Technology’s Impact on Supply Chain Management for Spare Parts

John Smith2023-05-06T15:42:26+02:00January 25th, 2021|Featured, Spare Parts, Supply Chain|

Self-Healing Machines and Materials are Creating a More Resilient Future

John Smith2023-03-09T16:50:53+01:00January 20th, 2021|Featured, Manufacturing|

Amazon Monitron: Should You Be Hyped Or Wary of the New ML Service from AWS?

John Smith2023-03-09T16:50:59+01:00January 19th, 2021|Featured, Internet of Things|

What Is the Most Important Strategic Investment for Your Spare Parts Business in 2021?

John Smith2023-03-09T16:51:00+01:00January 18th, 2021|Featured, Spare Parts|

Making Organizational Change Happen When Everyone Is Remote

John Smith2023-03-09T16:51:02+01:00January 14th, 2021|Aftermarket, Featured|

Field Service Trends Accelerate Technology Adoption, But Firms Struggle with Realizing the Expected ROI

John Smith2023-03-09T16:51:04+01:00January 14th, 2021|Featured, Field Service|

From FS Capabilities Pre-COVID-19 to the New Normal: A Market Overview

John Smith2023-03-09T16:51:05+01:00January 13th, 2021|Featured, Field Service|

How the Pandemic Changes OEM Service Sales in 2021

John Smith2023-03-09T16:51:09+01:00January 12th, 2021|Featured, Manufacturing|

Copperberg Statement on 2020

John Smith2023-05-06T15:48:21+02:00December 14th, 2020|Featured|

IoT’s Impact on Data Management

John Smith2023-03-09T16:51:15+01:00December 11th, 2020|Featured, Internet of Things|

The Subscription Business Model: Does It Make Sense in the Manufacturing Industry?

John Smith2023-03-09T16:51:17+01:00December 11th, 2020|Aftermarket, E-commerce, Featured|

The Key to Effective Asset Management

John Smith2023-03-09T16:51:20+01:00December 9th, 2020|Featured, Field Service|

Reskilling for Future: Pandemic ‘double-disruption’ speeds up changes in the workforce

John Smith2023-05-06T15:49:34+02:00December 7th, 2020|Aftermarket|

Global B2B eCommerce in 2021: Why You Should Start Planning Your International Debut

John Smith2023-03-09T16:51:24+01:00December 7th, 2020|E-commerce, Featured|

Artificial Intelligence & Machine Learning: Differences and Use Cases for ML (part II)

John Smith2023-03-09T16:51:25+01:00December 2nd, 2020|Featured, Internet of Things|

Artificial Intelligence & Machine Learning: Differences and Use Cases for AI (part I)

John Smith2023-03-09T16:51:28+01:00December 1st, 2020|Featured, Internet of Things|

The worst crisis in aviation history: Southwest Airlines issues hundreds of furlough warnings

John Smith2023-05-06T15:50:00+02:00November 30th, 2020|Manufacturing|

Service KPIs in 2021: What to Measure & How to Get Started

John Smith2023-03-09T16:51:31+01:00November 30th, 2020|Featured, Field Service|

Digitalization brings more women into the car industry

John Smith2023-05-06T15:48:11+02:00November 27th, 2020|Internet of Things, Manufacturing|

How to Build a Common Framework for Servitization — With Customer KPIs in Mind

John Smith2023-03-09T16:51:35+01:00November 26th, 2020|Featured|

How Will the Biden Administration Impact Global Supply Chains?

John Smith2023-05-06T15:44:52+02:00November 25th, 2020|Featured, Supply Chain|

Amazon Suspends Black Friday ads in France

John Smith2023-05-06T15:54:01+02:00November 24th, 2020|Featured|

Konecranes and Cargotec to merge – “Together we are stronger“

John Smith2023-05-06T15:54:14+02:00November 23rd, 2020|Manufacturing|

The Uncharted & Promising Territory of B2B Marketplaces: Key Considerations for Manufacturers

John Smith2023-03-09T16:54:48+01:00November 23rd, 2020|Featured|

The Cloud Is Getting Closer to the Edge — Prepare for the New Computing Continuum

John Smith2023-03-09T16:54:49+01:00November 19th, 2020|Featured, Internet of Things|

The Hyperlocal Business Model Is in Full Bloom — Why Should You Consider It?

John Smith2023-03-09T16:54:49+01:00November 18th, 2020|Featured|

Ethical AI: Key Considerations for the Manufacturing Sector

John Smith2023-03-09T16:54:50+01:00November 16th, 2020|Featured|

Aftermarket Benchmark Survey Report 2020

John Smith2023-05-05T20:42:39+02:00November 16th, 2020|Papers and Reports|

2020 Aftermarket Benchmark Survey Results

John Smith2023-03-09T16:54:50+01:00November 16th, 2020|Aftermarket, Featured|

Pricing Excellence Report 2020

John Smith2023-05-05T20:44:05+02:00November 6th, 2020|Papers and Reports|

EAM Trends Report 2020

John Smith2023-05-05T20:44:14+02:00November 2nd, 2020|Papers and Reports|

Achieving Higher Production Efficiency Through Data-Driven OEE

John Smith2024-04-18T21:41:15+02:00November 2nd, 2020|Papers and Reports|

B2B ecommerce replatforming under high pressure – 6 learnings

John Smith2023-03-09T16:54:50+01:00October 21st, 2020|E-commerce, Featured|

The Post COVID-19 World Will Bring New Challenges for the Service Supply Chain Sector

John Smith2023-05-06T15:46:34+02:00October 12th, 2020|Featured, Spare Parts, Supply Chain|

Product Information Management (PIM): Why Is PIM So Important in Modern B2B eCommerce?

John Smith2023-03-09T16:54:53+01:00October 8th, 2020|E-commerce, Featured|

Communicating Your New Value-Added Offering to Customers After COVID-19

John Smith2023-03-09T16:54:54+01:00September 25th, 2020|Aftermarket, Featured, Pricing Excellence|

Knowledge Management in the Digital Era

John Smith2023-03-09T16:54:54+01:00September 23rd, 2020|Aftermarket, Featured, Field Service|

How Accelerating App Development Can Transform Manufacturers into Agility Leaders

John Smith2023-03-09T16:54:55+01:00September 10th, 2020|Featured, Internet of Things, Manufacturing|

The IT Manufacturer’s Path Towards Rapid Application Development

John Smith2023-03-09T16:54:55+01:00September 3rd, 2020|Featured, Internet of Things, Manufacturing|

5 Ways to Overcome Top App Dev Challenges in 2020

John Smith2023-03-09T16:54:56+01:00August 25th, 2020|EAM, Featured, Internet of Things, Manufacturing|

The Economy After COVID-19: Circular, Servitized, Digital

John Smith2023-03-09T16:54:56+01:00August 13th, 2020|Aftermarket, Featured|

In Times of COVID-19, Field Service Organizations Turn to AR/VR Technology

John Smith2023-03-09T16:54:57+01:00August 11th, 2020|Featured, Field Service, Manufacturing|

B2B Ecommerce Trends Survey 2020: Optimization, Technologies and Trends

John Smith2023-03-09T16:54:57+01:00August 4th, 2020|E-commerce, Featured|

The Future of Resilient and Sustainable Service Supply Chain

John Smith2024-04-18T21:41:51+02:00July 28th, 2020|Papers and Reports|

Field Service Annual Survey Report 2020

John Smith2023-05-05T20:44:43+02:00July 28th, 2020|Papers and Reports|

Digitizing Sales Channels While Gaining Greater Control Over Pricing

John Smith2023-03-09T16:54:58+01:00July 22nd, 2020|E-commerce, Featured, Pricing Excellence|

How Will Distributors Support OEMs in the Digital Age?

John Smith2023-03-09T16:54:58+01:00July 21st, 2020|E-commerce, Featured|

How to future-proof maintenance operations in 2020 and beyond

John Smith2023-03-09T17:01:16+01:00July 19th, 2020|EAM, Featured|

Digitalized Maintenance by Quant – Industrial Maintenance Brought to Next Level

John Smith2023-03-09T17:01:18+01:00July 8th, 2020|Featured, Internet of Things, Manufacturing|

6 facts about digital leaders in the manufacturing sector

John Smith2023-03-09T17:01:18+01:00July 6th, 2020|E-commerce, Featured|

The State of Digital Innovation within Manufacturing

John Smith2024-04-18T21:41:38+02:00June 30th, 2020|Papers and Reports|

Now is the time to pay attention to parts

John Smith2023-03-09T17:01:19+01:00June 24th, 2020|Featured, Field Service, Spare Parts|

Self-Healing Materials: From Plans to Results

John Smith2023-03-09T17:01:19+01:00June 18th, 2020|Featured, Manufacturing|

How the COVID-19 Outbreak Is Affecting Service Operations and How It Will Likely Re-shape Them for Good

John Smith2023-03-09T17:01:20+01:00June 17th, 2020|Featured, Field Service|

Digitalized Maintenance by Quant – Industrial Maintenance Brought to Next Level

John Smith2023-03-09T17:01:20+01:00June 9th, 2020|Featured, Internet of Things|

The Ubiquitous Technology of Cellular Network – A 5G Perspective by Warren Chaisatien from Ericsson

John Smith2023-03-09T17:01:21+01:00June 2nd, 2020|Featured, Internet of Things|

Project Management Paradigms in Service: Waterfall vs. Agile

John Smith2023-03-09T17:01:22+01:00May 15th, 2020|Featured, Pricing Excellence|

Copperberg Select: Predictive Field Service: 6 March 2025

John Smith2025-02-10T15:24:24+01:00May 13th, 2020|Meetups|

Webinar: Revolutionizing Pricing Strategies: AI-Powered Rebate Management for Manufacturers: 3 April 2025

John Smith2025-02-10T15:06:23+01:00May 13th, 2020|Meetups|

What Are the Far-Reaching Consequences Coming with 5G?

John Smith2023-03-09T17:01:22+01:00May 8th, 2020|Featured, Manufacturing|

IIoT Applications in Business – “Greatest Risk is Doing Nothing”

John Smith2023-03-09T17:01:23+01:00May 7th, 2020|Featured, Internet of Things|

Digitalization vs. GDPR—Friends or Foes?

John Smith2023-03-09T17:01:23+01:00May 7th, 2020|E-commerce, Featured|

The role of user experience in B2B e-commerce: an interview with Fernanda Cristo

John Smith2023-03-09T17:01:24+01:00May 4th, 2020|E-commerce, Featured|

3 Fundamental Tips on How to Create an Innovative Culture

John Smith2023-03-09T17:01:24+01:00April 29th, 2020|Featured, Manufacturing|

Competence needed to make your workforce digital ready

John Smith2023-03-09T17:01:25+01:00April 24th, 2020|Featured, Field Service|

How to Fit New IT Developments into Your Manufacturing Legacy

John Smith2023-03-09T17:01:25+01:00April 23rd, 2020|Aftermarket, Featured, Field Service, Internet of Things|

(Non) Digital Disruption – Insights from Dr. Nikolaus Obwegeser

John Smith2023-03-09T17:01:26+01:00April 21st, 2020|Aftermarket, Featured, Internet of Things|

How Digital Tools Can Help to Spread Know-How Within the Company

John Smith2023-03-09T17:01:26+01:00April 2nd, 2020|Aftermarket, Featured, Field Service, Manufacturing|

EAM Nxt 2020: Digitalization @ Uniper Generation, by Michael J. Frank (Uniper)

John Smith2023-03-09T17:01:27+01:00April 1st, 2020|EAM, Featured, Manufacturing|

The Voice of Women in Service – Part Three

John Smith2023-03-09T17:01:27+01:00March 30th, 2020|Featured, Field Service, Manufacturing|

Should You Rely on Your Own Distribution Network or on Dealers?

John Smith2023-03-09T17:02:08+01:00March 27th, 2020|Aftermarket, Featured, Manufacturing, Spare Parts|

The Voice of Women in Service – Part Two

John Smith2023-03-09T17:02:09+01:00March 24th, 2020|Featured, Field Service, Manufacturing|

Data Integration Across the Company—The Hard Truth

John Smith2023-03-09T17:02:10+01:00March 23rd, 2020|Featured, Manufacturing|

How to Design Your Warehouse & Logistics Network

John Smith2023-03-09T17:02:10+01:00March 13th, 2020|Featured, Manufacturing|

The Voice of Women in Service – Part One

John Smith2023-03-09T17:02:11+01:00March 6th, 2020|Featured, Manufacturing|

The 64 Billion Dollar Question (for field service managers)

John Smith2023-03-09T17:02:11+01:00March 5th, 2020|Featured, Field Service|

Interview with Christer Holloman from Divido

John Smith2023-03-09T17:02:12+01:00February 27th, 2020|Featured, Spare Parts|

The Paradigm-Shifting Challenge of Servitization

John Smith2023-05-06T16:08:23+02:00February 26th, 2020|Featured, PaaS, Spare Parts|

Industrial Data – The Key to Europe’s Digital Future

John Smith2023-04-26T20:24:42+02:00February 25th, 2020|Featured, Manufacturing|

IIoT-AI Annual Benchmark Report 2019

John Smith2023-05-05T20:46:35+02:00February 12th, 2020|Papers and Reports|

Aftermarket 2019 Benchmark Survey Report

John Smith2023-05-05T20:46:58+02:00February 12th, 2020|Papers and Reports|

Electronics Manufacturing Hit by Further Coronavirus Delays

John Smith2023-03-09T17:02:13+01:00February 12th, 2020|Featured, Manufacturing|

Field Service Podcast with Andreas Schroeder

John Smith2023-03-09T17:02:14+01:00January 24th, 2020|Featured, Field Service|

Interview with Jari Salminen from Maintpartner

John Smith2023-03-09T17:02:14+01:00January 22nd, 2020|EAM, Featured|

The Change Management Series: (1) What is Change Management and What is it not!

John Smith2023-03-09T17:02:15+01:00January 20th, 2020|Featured, Manufacturing|

Interview with Olga Litvinchuck from Zeppelin International

John Smith2023-03-09T17:02:15+01:00January 15th, 2020|Featured, Field Service|

Field Service Podcast with James Bradley

John Smith2023-03-09T17:02:15+01:00January 13th, 2020|Featured, Field Service|

Interview with Elisabet V. R. Jørgensen

John Smith2023-03-09T17:02:16+01:00January 7th, 2020|EAM, Featured|

Field Service Podcast with Yuri Lits

John Smith2023-03-09T17:02:16+01:00December 16th, 2019|Featured, Field Service|

Field Service Podcast with Marc Reinhardt

John Smith2023-03-09T17:02:17+01:00December 12th, 2019|Featured, Field Service|

EAM NXT 2020 Speaker Interviews: Henk Samson

John Smith2023-03-09T17:02:17+01:00December 11th, 2019|EAM, Featured|

View our photos from e-Connect Europe 2019

John Smith2023-03-09T17:02:18+01:00December 10th, 2019|E-commerce, Featured|

Personalising Strategy to the Field Technicians

John Smith2023-03-09T17:02:48+01:00November 28th, 2019|Featured, Field Service|

Podcast S01E04: What keeps you awake at night

John Smith2023-03-09T17:02:49+01:00November 26th, 2019|Featured, Field Service|

Still Blaming Murphy For Your Failed Service Transformation?

John Smith2023-03-09T17:02:50+01:00November 26th, 2019|Featured, Field Service|

Video from Aftermarket Business Platform

John Smith2023-03-09T17:02:50+01:00November 22nd, 2019|Aftermarket, Featured|

Spare Parts 2020 Speaker Interviews: Daryan Parab

John Smith2023-03-09T17:02:51+01:00November 14th, 2019|Featured, Spare Parts|

Workforce in Field Service: problems and solutions for today and tomorrow

John Smith2023-03-09T17:02:51+01:00November 13th, 2019|Featured, Field Service|

Career in coding? Think again!

John Smith2023-03-09T17:02:52+01:00November 12th, 2019|Internet of Things|

Spare Parts Trends: Predictive Maintenance

John Smith2023-03-09T17:02:53+01:00November 11th, 2019|Featured, Spare Parts|

Aftermarket 2019: Impressions from my first Copperberg business platform – Part 3

John Smith2023-03-09T17:02:53+01:00November 8th, 2019|Aftermarket, Featured|

Spare Parts Business Platform Speaker Interviews: Veronica de la Torre Diaz

John Smith2023-03-09T17:02:55+01:00November 7th, 2019|Featured, Spare Parts|

Digital Strategy in Field Service: Challenges and Opportunities ahead

John Smith2023-03-09T17:02:56+01:00November 6th, 2019|Featured, Field Service|

Spare Parts Technology Trends: Pick to Light and Pick by Voice

John Smith2023-03-09T17:02:56+01:00November 4th, 2019|Featured, Spare Parts|

My impressions from Aftermarket Europe 2019 – Part 2

John Smith2023-03-09T17:02:56+01:00November 1st, 2019|Aftermarket, Featured|

Technology Trends in Spare Parts: Blockchain

John Smith2023-03-09T17:02:57+01:00October 31st, 2019|Featured, Spare Parts|

Key takeaways from E-commerce Benchmark Survey Report 2019

John Smith2023-03-09T17:02:57+01:00October 29th, 2019|E-commerce, Featured|

EAM NXT 2020 Speaker Interviews: Luis Prato

John Smith2023-03-09T17:02:58+01:00October 28th, 2019|EAM, Featured|

Technology Trends in Spare Parts: 3D Printing

John Smith2023-04-26T20:32:26+02:00October 25th, 2019|Featured, Spare Parts|

Aftermarket 2019: Impressions from my first Copperberg business platform – Part 1

John Smith2023-03-09T17:02:59+01:00October 24th, 2019|Aftermarket, Featured|

Amazon: friend or foe of the manufacturers?

John Smith2023-03-09T17:02:59+01:00October 23rd, 2019|E-commerce, Featured|

EAM NXT 2020 Speaker Profiles: Tim Vangsgaard Hansen

John Smith2023-03-09T17:03:00+01:00October 21st, 2019|EAM, Featured|

Executing an e-commerce strategy for B2B companies: an overview

John Smith2023-03-09T17:03:51+01:00October 14th, 2019|E-commerce, Featured|

Spare Parts Trends for 2020: Integrating EAM and ERP

John Smith2023-03-09T17:03:53+01:00October 11th, 2019|Featured, Spare Parts|

Swedish manufacturing company SKF buys Predictive Maintenance Startup Presenso

John Smith2023-03-09T17:03:53+01:00October 10th, 2019|Aftermarket, Manufacturing, Spare Parts|

Change management: 3 signs that show you need a change management plan

John Smith2023-03-09T17:03:54+01:00October 9th, 2019|Aftermarket, Featured, Manufacturing, Spare Parts|

Podcast S01E03: What keeps you awake at Night

John Smith2023-03-09T17:03:54+01:00October 8th, 2019|Featured, Field Service|

B2B e-commerce strategy: what to consider

John Smith2023-03-09T17:03:55+01:00October 7th, 2019|E-commerce, Featured|

Podcast S01E02: What keeps you awake at Night

John Smith2023-03-09T17:03:55+01:00October 1st, 2019|Featured, Spare Parts|

4 reasons why manufacturing companies should provide learning opportunities for their employees

John Smith2023-03-09T17:03:56+01:00September 30th, 2019|Featured, Manufacturing|

The future of after-sale services: challenges, disruptions and trends delivered by industry experts

John Smith2023-03-09T17:03:56+01:00September 25th, 2019|Aftermarket, Featured, Spare Parts|

Podcast S01E01: What keeps you awake at night

John Smith2023-03-09T17:03:56+01:00September 24th, 2019|Aftermarket, Featured, Field Service|

Climate Change: how pioneer companies tackle the issues of producing raw materials

John Smith2023-03-09T17:03:57+01:00September 24th, 2019|Manufacturing|

Ericsson plans to expand its 5G network across Europe

John Smith2023-05-06T15:58:37+02:00September 20th, 2019|Manufacturing|

e-Connect Europe Participant Profiles: Interview with Justyna Zoltanska

John Smith2023-03-09T17:03:57+01:00September 19th, 2019|E-commerce, Featured|

Disruptive technologies are shaping the future of manufacturing jobs

John Smith2023-05-06T16:00:28+02:00September 10th, 2019|Manufacturing|

Brexit: UK manufacturers suffer the sharpest drop in factory output in seven years

John Smith2023-05-06T16:00:17+02:00September 10th, 2019|Manufacturing|

Trade war: Chinese industrial economy gets worse

John Smith2023-05-06T16:00:41+02:00September 10th, 2019|Manufacturing|

Target’s digital sales have risen by at least 25% due to smart e-commerce strategies

John Smith2023-05-06T16:01:31+02:00August 30th, 2019|E-commerce|

Negative stereotypes and lack of female role models in manufacturing continues to discourage women from pursuing careers in STEM

John Smith2023-05-06T16:01:44+02:00August 30th, 2019|Manufacturing|

German industrial production suffers significant decline

John Smith2023-05-06T16:01:11+02:00August 30th, 2019|Manufacturing|

Make the most of your data with data management

John Smith2023-03-09T17:03:59+01:00August 30th, 2019|Aftermarket, Featured|

Top Spare Parts Management Trends in 2020

John Smith2023-05-05T20:47:31+02:00August 30th, 2019|Papers and Reports|

Spare Parts UK Business Platform: 12 March 2025

John Smith2025-02-10T15:13:10+01:00January 16th, 2019|Meetups|

Manufacturers and e-Commerce – An Opportunity to Increase Visibility and Communicate Value Online

John Smith2023-03-09T17:04:00+01:00December 8th, 2018|Pricing Excellence|

Digitalization and value based pricing in the manufacturing industry

John Smith2023-03-09T17:04:00+01:00November 8th, 2018|Pricing Excellence|

What Brexit means for after-sales service

Igor Jovanovski2023-03-09T17:04:01+01:00August 8th, 2018|Aftermarket, Featured|

Women in Service – We need to do more!

Igor Jovanovski2023-03-09T17:04:01+01:00August 7th, 2018|Aftermarket, Featured|

Mika Karaila discusses Virtual Reality

John Smith2023-03-09T17:04:44+01:00August 4th, 2018|Aftermarket, Featured|

A snapshot of Field Service Forum 2018

Igor Jovanovski2023-03-09T17:04:47+01:00June 20th, 2018|Field Service|

Interview with Andrea Bardini, Marketing Product Manager, OverIT

Igor Jovanovski2023-03-09T17:04:48+01:00June 19th, 2018|Field Service|

Interview with Antonio Mascolo, Pre-Sales Director, Syncron

Igor Jovanovski2023-03-09T17:04:48+01:00June 19th, 2018|Field Service|

Interview Johan Ahlström, Vice President Nordics, Coresystems

Igor Jovanovski2023-03-09T17:04:49+01:00June 19th, 2018|Field Service|

Interview with Hilla Karni, VP Product Marketing, ClickSoftware

Igor Jovanovski2023-03-09T17:04:49+01:00June 19th, 2018|Field Service|

Interview Rajat Kakar, Vice President, Services Business, Fujitsu

Igor Jovanovski2023-03-09T17:04:49+01:00June 19th, 2018|Field Service|

Interview with Julia Moeller, Head of Aftermarket, ARVOS Group

Igor Jovanovski2023-03-09T17:04:50+01:00June 19th, 2018|Field Service|

Volvo Cars wants to double its sales by 2025, announced in a press release packed with mid-decade targets

Igor Jovanovski2023-03-09T17:04:50+01:00June 11th, 2018|Aftermarket, Featured|

Are machines really intelligent, or are they as dumb as a toaster?

Igor Jovanovski2023-03-09T17:04:51+01:00May 22nd, 2018|Aftermarket, Featured|

Podcast With Shep Hyken – The World’s Most Acclaimed Customer Service Expert

Igor Jovanovski2023-03-09T17:04:51+01:00May 15th, 2018|Featured, Field Service|

Are spare parts being overlooked by field service organisations?

Igor Jovanovski2023-03-09T17:04:51+01:00May 2nd, 2018|Featured, Spare Parts|

How will outcome based contracts impact spare parts revenue?

Igor Jovanovski2023-03-09T17:04:52+01:00April 11th, 2018|Featured, Spare Parts|

The big benefits – and big problem – with big data and AI

John Smith2023-03-09T17:04:52+01:00April 7th, 2018|Aftermarket|

Outcome economy set to drive new forms of product innovation

John Smith2023-03-09T17:04:53+01:00April 7th, 2018|Aftermarket|

A revolution in customer focus

John Smith2023-03-09T17:04:54+01:00April 7th, 2018|Aftermarket|

Technology brings futuristic remote maintenance to the present

John Smith2023-03-09T17:04:54+01:00April 7th, 2018|Aftermarket|

Succession Planning in Field Service: The Most Important Challenge Facing Field Service Organisations

Igor Jovanovski2023-03-09T17:04:54+01:00March 26th, 2018|Featured, Field Service|

Cars on the Blockchain? Six Ways Automakers Could Employ the New Technology

Igor Jovanovski2023-03-09T17:04:55+01:00March 16th, 2018|Featured, Internet of Things|

Airbus sets services goal, targets productivity gains

Igor Jovanovski2023-03-09T17:04:55+01:00March 8th, 2018|Featured, Field Service, Manufacturing, Pricing Excellence, Spare Parts|

It all Begins & Ends with the Customer

Igor Jovanovski2023-03-09T17:07:33+01:00February 20th, 2018|Featured, Field Service|

What Does Preventative Maintenance Mean For Parts Management…

Igor Jovanovski2023-03-09T17:07:45+01:00January 23rd, 2018|Aftermarket, Featured, Field Service|

Field Service Forum UK Power of 50: 13 March 2025

John Smith2025-02-10T15:08:25+01:00January 16th, 2018|Meetups|

Technology is changing the value paradigm. It’s time to change management thinking

Igor Jovanovski2023-03-09T17:07:47+01:00January 8th, 2018|Aftermarket, Featured|

Digitisation & Servitisation: Start with the Customer and not the words

Igor Jovanovski2023-03-09T17:07:48+01:00January 8th, 2018|Aftermarket, Featured|

How efficiencies were driven home during the holidays

Igor Jovanovski2023-03-09T17:07:49+01:00January 3rd, 2018|Featured, Field Service|