Holger Ritzenhofen is a seasoned service executive with 33 years of experience, progressing from field roles to international leadership positions. Beginning as a technician and warehouse worker, he rose through operational roles before leading service organizations for industry leaders: Heidelberg Druckmaschinen (Service Head, Europe Cluster), Engie Refrigeration (International Service Manager), WashTec (Global Service Head), and Kärcher Germany (Service & Aftermarket Director). His expertise spans technical support, aftermarket strategy, multinational service management and digitalization. Holger enjoys hiking, cycling and a nice glass of wine. His career reflects deep operational knowledge paired with a proven ability to drive service excellence across global markets and digitalization.